Q: What does the website migration service entail? Will my web site be safe?
A: The web site migration service on offer at Max Host Plus is totally free and consists of transferring all your files, databases and e–mails from your present web hosting provider to your new hosting account with us. We will also revise all the configuration settings required for your sites to be fully functional on our next–generation cloud hosting platform.Our techs are completely capable of moving any type of site. With years of experience in the industry, they’re experts in the specificities of our web hosting platform, our Control Panel and all other commonly used Control Panels. For them, transferring a custom app with plenty of custom libraries is as elementary as transferring a simple WordPress weblog.
Q: Website migration sounds like lots of work. How much time can it take?
A: We try to implement all web site migrations ASAP. Yet, we do not have a fixed time frame for web site migrations. There are certain variables that you have to consider – the actual size of your site and the workload of our website migration staff, etc. We always try to implement each migration in under 48 hours. With less sizeable web sites, our staff usually manages to finish in less than 24 hours.
Q: What data will I have to give to your Website Migration Department?
A: Yeah. We will need the name of the site that you want us to transfer. We’ll also need a means to access your current hosting account so that we can get the content associated with your website.
Q: My current web hosting account has delicate data inside. How can I rely on you?
Q: How about downtime? Will my web site be offline?
A: No. Your web site will stay accessible online during the migration. As soon as everything is completed on our end, we will tell you so that you can preview it and check for any problems. If everything’s OK, all you will need to do is change your domain name’s DNS resource records.
Q: Will my current hosting provider need to provide any info/assistance?
A: While we transfer your website content, your hosting provider won’t be aware of the migration at all. We will never contact them in any way.
Q: Which hosting platforms do you support?
A: Yes. We support all conventional Linux–based web hosting platforms. We do not support Windows–driven hosting platforms, as we don’t offer Windows web hosting services ourselves.Additionally, we do not support proprietary website building and management user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.