Support and Help Channels

  • 1 hour ticket response time
  • A one hour Ticket Answer Warranty

  • Our group of specialists will try their best to answer to your help needs in less than 1 hour. If, however, the issue you have encountered demands help from our Admin =Dept,= we are going to address the ticket to the person on duty and will submit a reply to let you know.

  • Top quality support service
  • Top–quality Client Help And Support Service

  • We offer you around the clock client support via a turbo–fast ticket application built into your Control Panel. You can easily e–mail us all the time about any of the programs that come installed in advance on your virtual server, which include the selected Operating System, the server admin panel and our custom produced Web Hosting Control Panel.

  • Intuitive help center
  • A Descriptive Help Zone

  • Each part of the Web Hosting Control Panel that is provided free of cost with your VPS features an integrated articles base. You can find an assortment of illustrative how–to articles and a selection of step by step video courses that demonstrate all the standard website administration jobs. You can view them by hitting the Help or Video keys in the right part of each Control Panel section.