Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • The Help Center incorporated into Max Host Plus’s Web Hosting Control Panel features a selection of help articles and commonly asked questions. Aimed towards fixing any common problem that you might come across, they are written by our support team of professional technicians.

  • Top quality support service
  • How–To Videos

  • For all of you who would like to learn how to settle a regularly encountered issue by watching a video lesson, we’ve added a collection of video tutorials to our Web Hosting Control Panel. All the tutorial videos are very short and easy to follow. They offer step–by–step presentations of different website management actions.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 tech support service with a one–hour support ticket response time guarantee. Our team of seasoned customer service technicians will be at your disposal to respond to all the queries that you could have. During off–peak times, an answer will be given within just twenty minutes.